Case Study - Bank of Queensland

Working with the team at Clear Dynamics has been a great experience. They take complex, inefficient business processes and very quickly turn them into smart, simple-to-use software solutions. They have made a real difference to our business.

Danielle Ryan General Manager, Product, Strategy & Marketing Bank of Queensland

Helping banks transform

BOQ engaged Clear Dynamics to provide a Commercial Loan Origination Solution to support their growing commercial lending business and minimise the potential for operational risks.

BOQ‘s objective was to automate, simplify and streamline its commercial lending sales and approval processes and increase the associated controls for monitoring, tracking and reporting

The key requirements identified to address BOQ’s legacy commercial origination process included:

  • Automation of manual applications
  • Updated reporting, tracking and controls
  • Reduction in rework on loan applications
  • Addressing any operational risk


Core Finance Commercial Loan Solution

The Clear Dynamics Core Finance Commercial Loan solution is now the primary application used by BOQ Business Banking staff to manage loan applications across the commercial application and submission lifecycle. It digitized and automated:

  • Commercial submissions: enabling consistency
  • Workflow: reducing the processing time caused by managing physical files
  • Pricing approvals: replacing the manual process to waive or discount fees or margins
  • Reporting: providing insight into turnaround times and sales pipeline/s.